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USF Home > Educational Outreach > Classroom Technology Services>AV Tutorial> |
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Question or Problem |
Answer |
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1. Q: What are the computer passwords for teaching stations in BSN and CIS? |
A: Username: --- Password: ---- Domain: ------ To locate the Username, Password and Domain codes, please refer to the laminated instructions on the teaching station. |
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2. Q: The laptop display will not display through the projector. |
A: There are three steps to test and correct this problem: 1) Click (ONLY ONCE) on the “Laptop” source button in the “software control” panel. 2) Ensure that the laptop is properly connected to the teaching station and powered on. The multi pin VGA cable is prone to bent pins or wiggling loose. 3) Ensure the laptop’s display switch is set to “CRT monitor out”. Laptop manufacturers use different “function keys” to toggle between the multiple switch positions, usually the Fn + F8 or F5 keys. A three-position switch on a laptop may toggle between the LCD only (the laptop screen), the external CRT monitor only, and the LCD and CRT both displayed simultaneously. Consult your owner’s manual for the correct key combinations to use. |
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3. Q: The LCD Projector is ON and nothing is displayed on the room screen except RGB1. |
A: The document camera is not powered on. Power On the document camera. The switch is located at the right rear of the document camera stage.
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4. Q: The software controls (Desktop Computer Controls) will: a. not work; b. not switch between source devices (inputs) (the projector is on); c. not turn off the projector. |
A: Reset software controls by EXITING the program and reopening it. Rapidly clicking on a “select source” button twice or more causes the software to freeze. To exit the program, click on the word “Exit” located in the upper left corner of the control panel; or click on the X in the upper right corner of the control panel. Reopen the application by double clicking on the “AV Control” icon located on the computer desktop. Then, select a source device, such as “Laptop” by clicking (ONLY ONCE) on the desired source button. |
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5. Q: The wireless
microphone went dead. All batteries seem to be dead because the battery light
will not |
Must be Field Checked A: Classroom Technology Services (CTS) is currently using two models of wireless microphones: the Vega and Sennheiser brands. 1) To check battery strength on the Vega microphone, insert the battery and place power and audio switches in the ON position. The red LED light flashes ON then OFF when the battery is GOOD. If the red light stays ON, the batter is DEAD. 2) To check battery strength on the Sennheiser microphone, insert the battery and place the power switch in the ON position. The red LED light appears and remains on when the batteries are GOOD. If the batteries become weak during use, the LED red light will blink. If the batteries are too weak to broadcast a signal, the LED light will not light. |
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6. Q: While playing at
VHS tape, the VCR switches from a projected picture to |
A: Please report this condition to Classroom Technology Services (CTS), at 974-2382. Most often the source tape has become worn. The digital projection system will cut off a poor or weak video signal. If a usable version of the tape is not available, it is possible to digitize the old tape and burn it onto a DVD. Contact CTS at 974-2380 regarding this service. |
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7. Q: Where are the instructions for the classroom equipment located? |
A: Laminated instructions are affixed to the top of the teaching station near the monitor. Quick Start instructions and more extensive instructions are contained in this tutorial. Links to the on-line instructions can be made from each classroom. |
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8. Q: The projector
displays a message |
A: Please call Classroom Technology Services at 974-2382. The technicians will coordinate with the USF Space Office to determine the first available time to replace the projector bulb. |
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