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Course Withdrawals/ Transfers/Refunds Making Changes to Your Customer Profile Alumni Discount (PWD) Continuing Education Units/ Emergency Closings Privacy Policy Security and Access Requirements USF Staff Registration (PWD)
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General Registration Information/Policies The information below applies to programs offered by Professional and Workforce Development and to programs for seniors offered by the Osher Lifelong Learning Institute. Some programs may have special policies and requirements, which are posted on the appropriate web page. Register Early! Early registration (at least 7-10 days prior to course start date) allows sufficient time to mail your registration confirmation, parking permit and textbook information. A late fee is effective five days prior to the course start date. If you do not receive your registration confirmation within seven days of registering, call 813-974-2403, option 1, to verify enrollment. Registrations/walk-ins are not accepted on the course start date and cannot be accepted by the instructors. Please note: Your registration for University
of South Florida Continuing Education
5 Ways to Register/How to Register You can register online, by phone, by fax, by mail, or in person:
(For step-by step-instructions, see How to Register) Online registration with a credit card (Visa, MasterCard, Discover Card, American Express) is available for most noncredit continuing education courses. Click on "All Scheduled Programs" under "Quick Links" on the top navigation bar for an updated list of courses with links to online registration. You can also browse our site at www.outreach.usf.edu/conted, navigate through the various program areas which display individual course links, and click on the session links below each currently offered course. To use our secure site for course registration, you will need to establish your online login ID (your email address) and password. Instructions for new and returning customers are included in the How to Register page. NOTE: If you recently changed your email address, call 813-974-2403 to update your record. Note: As a training provider, some programs require the inclusion of your social security number for enrollment verification or professional certification. This requirement will be stated in the program overview. Information you exchange with this site is secure
and cannot be viewed or changed by others. Credit card information is
encrypted and used for payment processing. An automatic verification of your registration request will be sent by email. Your official confirmation receipt will be mailed along with a parking permit (if applicable), maps, and any appropriate inserts within three business days. For some programs, only an email notification is sent, which is noted in the email. Please read all information carefully. Should you experience any problems with online
registration, call our registration staff between 8:30
a.m. and 4:00 p.m. Monday through Friday at
Call 813-974-2403 (or toll-free in Florida: 866-541-7124), option 1.
Use Visa, MasterCard, Discover Card, or American Express. Registration hours
are Monday-Friday, 8:30 a.m.-4:00 p.m.
Fax the mail/fax registration form to 813-974-5732. Registration must include credit card information or company approved purchase order.
Mail the
mail/fax registration form
to USF Continuing Education
Registration, 4202 E. Fowler Avenue, NEC116, Tampa, Florida, 33620-6758.
Registration must include credit card information or company
approved purchase order.
Register at the Continuing Education (NEC) Building, 3220 USF Banyan Circle, located at the northwest corner of the USF Tampa campus near the intersection of Bruce B. Downs Blvd. and Fletcher Ave., Monday-Friday, 8:30 a.m. to 4 p.m. Registration Fees and Policies When registering with USF Continuing Education, you agree to our registration policies for withdrawals, refunds, and stated fees. You must register prior to course start date. Fees are posted for each course. For PWD programs, a late fee is effective five days prior to the course start date. The late fee is $25 for courses up to $500, $50 for courses $501-$2,000, and $150 for courses over $2,000. Senior programs do not have late fees. Note: A course must meet its minimum enrollment five days prior to the start date. Some programs have special registration procedures and requirements. These are posted on the program/course web page. Some online courses/programs may have different late fee, cancellation, withdrawal and/or refund policies. Check the online program description for details. We accept Visa, MasterCard, Discover Card, American Express, company-approved purchase orders payable to USF Continuing Education. Personal checks, money orders, and cash are not accepted per university policy. To complete our open enrollment noncredit courses satisfactorily, you must attend 80% of the scheduled class meetings. If you do not meet the 80% criteria, and wish to complete the course satisfactorily, a re-sitting fee of $45 (plus parking) is charged for each day required to achieve the 80% standard. You must register to re-sit specific missed class(es) within one year of the course/program offering, or the time limit established for the start of your certificate program. USF CE reserves the right to cancel courses not reaching minimum enrollment which may affect your ability to achieve the 80% attendance criteria through the re-sitting option. The re-sitting fees are refunded only if the class is cancelled.
USF CE reserves the right to cancel any noncredit course, in which case registration fees are fully refunded. If it becomes necessary for USF CE to cancel, postpone or combine courses, change instructors, or change a course location, you will be notified by email or phone, so it is important that we have your current contact information. If a course is cancelled, you may transfer to another course during the same term or receive a full refund. If a registration is received after the enrollment limit has been reached, a full refund, including parking fees, will be issued. If you withdraw more than five days prior to the course start date, you will receive a full refund of the registration fee, or you may apply it to another course within the same term and pay any difference in the fees. If you withdraw one to five days prior to the course start date, you will be charged an administrative fee of $35 for courses up to $500, $75 for courses $501-$2,000, or $200 for courses over $2,000 and refunded the remainder of the registration fee. You may transfer to another course within the same term for a $35 transfer fee and pay any difference in the fees. See information on Parking Permit Refunds below. Allow 5-7 working days for credit card refunds, 6-8 weeks for check refunds. Requests for withdrawals, refunds or transfers must be in writing. Submit requests via email to CEwithdrawal@admin.usf.edu or fax to 813-974-5421. No refunds or transfers will be issued after course start date. When registering with USF CE, you agree to our registration policies for withdrawals, refunds, transfers, and stated fees. For OLLI-USF senior programs, there is a $15 administrative fee to withdraw from a course. Please email your request to Ara Rogers, arogers@admin.usf.edu. No refunds are issued after class start date. Note: Some programs/courses have special refund policies and requirements. These are posted on the program/course web page. USF requires valid parking permits for vehicles parked on its campuses at all times. Discount Parking Permit: When you register for a Continuing Education course, you may purchase a discount parking permit ($2.50 per weekday/no charge for Saturday) for that course. Continuing Education discount permits are valid only for the person, course, day(s) and date(s) specified. If a discount parking permit is not purchased prior to the course start date, a daily ($4) parking permit must be purchased for each individual course meeting/day at a vending machine located in USF parking lots. USF faculty, staff and credit students should use their current USF parking permit for Continuing Education courses. Parking Locations: Continuing Education course participants must park in designated visitor and nonresident student lots between 7:30 a.m.-5:30 p.m. Between 5:30 p.m. and 7:30 a.m., you may park in other lots except for Resident lots. Do not park in marked restricted areas or reserved spaces! Disability Parking: When parking in a “disabled permit only” space, you must display a valid USF parking permit and your disabled permit. Parking Permit Refunds: The discount parking permit is a separate purchase. Parking permit fees will be refunded only if permits are returned within two weeks of withdrawal/transfer date. Mail the permit in an envelope to the address on the back of the permit. If you transfer, you will need to purchase a new permit prior to the course start date.
Once you have established your login ID and password by filling out the required contact information, your customer profile is saved as "My Profile" and you can update your profile as needed whenever you login. Please keep your profile current so we can contact you if necessary. In "My Profile" you can make changes to your contact information, request a publication, or subscribe to e-news. If you need to change your login email address, call 813-974-2403, option 1 to update your record. After registering for a Continuing Education course, details about the
upcoming courses If there is a discrepancy on this schedule, or if you have not received your written confirmation within 7-10 days of registering, call 813-974-2403, option 1, to verify your enrollment. (See also Requesting Your Participant Record) When a course is full, you may be added to the waitlist for that specific course and date and notified if space becomes available. To be added to the waitlist online, click “Add to Cart” and complete all required information. Your credit card will not be charged at this time. If space becomes available for this specific course and date, our registration staff will contact you to confirm registration and authorize payment. Members of the USF Alumni Association receive a $10 discount (limit one per year) on courses offered through USF Professional and Workforce Development. See www.outreach.usf.edu/conted/alumni for more information. Textbook purchase is required for some courses. Information on textbook/course materials is noted in the online course description and also on your registration confirmation. Most books are available through the USF Bookstore located in the center of the campus at the Martin Luther King Plaza. USF Bookstore accepts phone orders, 813-974-5026, if you pay by credit/debit card or USFcard. Textbooks for most computer training courses are provided in class. For more information about the USF Bookstore, see www.bookstore.usf.edu/.
Upon successful completion of a course, you may receive .1 CEU per hour of instruction, and are eligible for a letter of course completion. The Continuing Education Unit (CEU) is a standard unit to recognize noncredit activities at an institution of higher learning. To earn CEUs you must attend at least 80% of all course meetings and successfully complete course requirements. See attendance/re-sitting option. Upon completing the course requirements for professional certificate programs offered by PWD, you may request the certificate. Please see each individual certificate program for specific requirements. To obtain a record of all noncredit continuing education courses you have successfully completed, see Transcript/Record Request. All courses are held at USF Tampa unless noted. If the location noted on your confirmation/registration receipt is "TBA," you will be notified as soon as the location is assigned. You may also check our web site three days prior to your course start date for locations. Go to www.outreach.usf.edu/conted and click on "This Week's Courses" under Quick Links. On your course start date, you may call 813-974-2403 and select option 6 for a recorded message announcing your course location (or check the information posted in the display box in front of the NEC building). For directions and maps, see www.outreach.usf.edu/conted/maps. If you have a documented disability and require reasonable accommodation, you must advise the staff at the time of registration (at least ten working days in advance of the event) at 813-974-2403, option 1, or write to Continuing Education, University of South Florida, 4202 E. Fowler Ave., NEC116, Tampa, FL 33620-6758. Persons with hearing or speech impairments should contact the ADA coordinator by using the Florida Dual Party Relay System at 800-955-8770 (voice) or 800-955-8771 (TDD).
If USF is closed due to severe weather, national disaster, or other circumstances, Continuing Education courses are also postponed. You will be notified by your email address on file, so it is important that you keep your contact information updated. Emergency closing information can be accessed at 800-992-4231 or tune in to your local radio or TV station for information on USF emergency closures. For additional information and updates, you can check the official USF emergency preparedness site: http://www.usf.edu/About-USF/Emergency-Preparedness/.
For each visitor to our web page, our web server automatically recognizes information regarding the IP address and domain. We collect the domain name of visitors to our web pages, the email addresses of those who communicate with us via email, and aggregate information on what pages consumers access or visit to statistically analyze site usage and to improve our content and layout. These uses allow us to improve our site to meet our users' needs. As a training provider, we are required to collect personal information on our students and instructors for legal and identification purposes. Any identifiable information collected shall only be used internally by USF Continuing Education. We will not give, sell, rent, or loan such information to any third party, unless approved or requested by you, or unless we are legally required to do so. Our site may contain links to other sites; however, USF Continuing Education is not responsible for the privacy practices or content of such web sites. Since we cannot guarantee the same level of privacy and security of these sites, we recommend that you read their privacy policies, which may differ from ours. If our information practices change at some time in the future, we will post policy changes to our web site to notify you of the changes. To request a record of all the USF Continuing Education courses you have enrolled in, completed, withdrawn or transferred from, review the record request instructions and fill out a record request form. There is a fee for this service.
To meet safety and access requirements at our facilities, you are required to provide your registration confirmation as your student identification. You may be asked to provide this identification for entry into our buildings and classrooms. USF staff registrations to be paid by USF departments must be accompanied by your supervisor's signature, an account code, and an authorized signature for that account. USF staff registrations by PCard will be accepted if authorized by the appropriate supervisor. Click here for a USF staff registration form and instructions.
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Register Online 
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